Contact Us
We are happy to assist with product questions, sizing guidance, order updates, shipping concerns, returns, refunds, cancellations, and after-sales support.
Customer Support Email
support@xyrphos.top
Please include your order number, product name, and a clear description of your request.
Business Information
XYRPHOS LIMITED
Company Registration Number: 16516310
Registered in England and Wales
Registered Office Address
Apartment 103, 9 Solly Street, Sheffield, England, S1 4DF
This is our registered office address. Please contact us before sending any return parcel.
Customer Support Hours
Our support team usually responds within 1–3 business days. Response times may be longer during weekends, public holidays, peak seasons, or promotional periods.
Before You Contact Us
- For order questions, please include your order number and the email address used at checkout.
- For sizing questions, please include your height, bust, waist, hips, preferred fit, and the product link if possible.
- For shipping questions, please include your full shipping name and destination country or region.
- For returns or refunds, please do not send items back before receiving return instructions from our support team.
Return Communication
Return requests must be submitted by email before the item is sent back. Unauthorized returns may be refused or delayed. If your return request is approved, we will provide return instructions and confirm whether your item should be returned to the registered office address or another designated return address.
Order and Payment Support
If you have a payment, card, refund, or billing question, contact support@xyrphos.top with your order number and payment date. For security reasons, please do not send full card numbers or card security codes by email.
Business Details
Company Name: XYRPHOS LIMITED
Company Registration Number: 16516310
Registered Office: Apartment 103, 9 Solly Street, Sheffield, England, S1 4DF
Email: support@xyrphos.top
Website: xyrphos.com